Yes, we offer pickup and delivery on Mondays across Sydney, with a primary focus on the Sutherland Shire and St. George areas.

How it works: We send you a reminder message on Sunday so you can have your rug rolled up and ready for pickup on Monday.

Furniture Moving & Handling: If you need assistance moving furniture or rolling up the rug, a small service fee applies. However, we are happy to waive this fee for seniors or individuals with a disability who require extra assistance.

Yes, absolutely. We strictly use 100% non-toxic, family-conscious, and eco-friendly products. Your home's indoor air quality and the safety of your children and pets are our top priorities.

Standard Cleaning: Synthetic rugs with general soiling are usually ready within 2 business days.

With Fibre Protection: If you opt for additional stain protection, allow 3 business days to ensure full curing and drying.

Our professional rug cleaning services start from $140. Final pricing depends on the size of the rug, material, and any specialized treatments required (such as deep pet odour removal or protection).

We guarantee 100% odour removal using our deep-cleaning processes. While we have a high success rate with pet stains, complete stain removal depends on how long the stain has set and the rug's fibre type, so some permanent discolouration may remain.

Yes! We clean all synthetic materials, including polypropylene, polyester, and acrylic, using rug-specific, non-toxic products tailored to their fibres.

We'll tell you upfront — honestly — what is and isn't possible before any work begins. If a stain has permanently set, we'll explain why and what the realistic outcome will be. No surprises .

Yes — we specialize in Persian, Oriental, and handmade rugs.

We believe in total honesty. If a rug's value or condition doesn't justify the cost of cleaning, we will advise you upfront before taking the job. If you still wish to proceed with the service, we simply require full payment and a signed waiver prior to starting work.